Visiting & Connecting with a Patient

In light of the increasing COVID-19 cases in our community, we have made the difficult decision to restrict general visiting at our hospitals.

  • Most patients are asked to identify two (2) designated visitors who will be able to visit them during their hospital stay.
  • Only one visitor will be allowed to visit per day, between the hours of 8:00am and 8:00pm.
  • Labour and Delivery patients will be allowed one (1) designated birth partner with unlimited visitation during their stay. (Doulas are considered part of the care team and do not need to be designated).
  • Paediatric Inpatients and Special Care Nursery, two (2) designated visitors with unlimited visitation.

Family and Friends may also visit patients using our Virtual Visiting program. This service is available daily between the hours of 9:00am and 9:00pm. Please submit the form below, or call our Virtual Visiting Hotline at 905-338-4615.

In-Person Visiting

Most visitors aged 12 years and over are required to provide proof that they have been fully vaccinated against COVID-19 along with identification that includes their name and birth date. Click here for more info.

Oakville Trafalgar Memorial Hospital

Most inpatients are permitted to have a single (1) visitor at a time during general visiting hours (8am-8pm). Mental Health visiting hours are 5pm-7pm.

Visitors are required to check-in when they enter the hospital and check-out before they exit.

Visitors must enter and exit from the Parking Garage Entrance at Level 1.

Milton District Hospital

Most inpatients are permitted to have a single (1) visitor at a time during general visiting hours (8am-8pm).

Visitors are required to check-in when they enter the hospital and check-out before they exit. 

Pre-scheduled visits are required for patients in the 2 North Regional and Complex Transitional Care Units and must be made in advance by calling 905-878-2383 ext. 7228. This phone will be answered between 7:30am and 4:30pm (Mon-Fri). Voicemails are checked regularly in the evening and on weekends.

Visitors to multi-patient rooms are asked to arrive and exit during their scheduled visiting time so that other patients may have a visitor.

Visitors must enter and exit at the Maternal Newborn Entrance.

Georgetown Hospital

Pre-scheduled visits are required and must be made in advance by calling 905-873-0111, ext. 8208. This phone will be answered between 8:00am and 8:00pm.

Visitors to multi-patient rooms are asked to arrive and exit during their scheduled visiting time so that other patients may have a visitor. Visitors must enter and exit through the Main Entrance.

Information for Visitors

For your safety, visitors must wear a face mask at all times. Visitors who do not wear a mask may be asked to leave the hospital.

COVID-19 positive patients and those waiting for COVID-19 test results are not permitted visitors, unless their medical status changes significantly for the worse. Visiting restrictions may vary by unit/department based on the ability to ensure physical distancing in the area. Patients should speak with their nurse for more information.

Visitors must:

  • wear a mask at all times
  • clean hands frequently and avoid touching surfaces
  • stay in the patient room for the duration of their visit
  • use public, not patient washrooms
  • not eat or drink in the patient’s room or on the unit
  • not visit other areas of the building
  • not take patients outside the hospital
     

Virtual Visiting Request Form

To accommodate as many requests as possible, we are encouraging families and loved ones to coordinate times you can all connect together at the same time. For example, through a Zoom meeting or FaceTime call, which allows multiple users/devices to log on simultaneously and meet together. We will do our best to help you set up an online meeting should you choose to do this.


Patient Information