Quality Improvement Plan - Halton Healthcare

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Halton Healthcare's annual Quality Improvement Plan is critical to ensure the delivery of safe, effective and people-centred care.

It provides a roadmap for the organization to identify opportunities for improvement, set objectives and measure progress towards achieving exemplary patient experiences.

Quality Improvement Plan 2025/26

The Quality Improvement Plan (QIP) is a fundamental part of the Excellent Care for All Act (ECFAA), 2010. This law requires hospitals to create a yearly plan and share it with the public.

Halton Healthcare created this plan by aligning it with our strategic priorities: CONNECT, ADVANCE, RESPOND, and ENGAGE. This year's QIP builds on past successes and focuses on providing high-quality, people-centered care. Click here to read our Strategic Plan.

Halton Healthcare’s 2025/2026 QIP includes four main ideas:

Access to Care

We will improve the flow in the Emergency Department by optimizing the Rapid Assessment Fast Track (RAFT) model.
We will implement strategies to avoid admissions from the Emergency Department, such as the Halton@Home pathway and increasing urgent outpatient referrals.

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Patient Safety

We will improve how we recognize and manage delirium in patients.
We will reduce hospital acquired pressure injuries by improving care processes and conducting regular surveys to monitor injury rates.

Helpful Resources

QIP Work Plan

QIP Narrative

Please feel free to contact us for additional information on our Quality and Patient Safety Program at Halton Healthcare.

Letitia McDougall
Director, Quality and Patient Relations,
3001 Hospital Gate, Oakville, ON L6M 0L8
905-845-2571 x 3811
lmcdougall@haltonhealthcare.com

Quality Improvement Plan 2023/24

The Quality Improvement Plan is a fundamental component of the Excellent Care for All Act (ECFAA), 2010. This legislation requires that health service providers from all sectors develop an annual Quality Improvement Plan (QIP) for the following fiscal year and make that plan available to the public.

The 2023/24 plan contains many of the same features of its predecessors: an identified list of system focused quality indicators, performance data and targets as well as associated improvement initiatives and milestones. The plan also continues to represent a subset of our broader corporate quality and safety plan and is aligned with the broader provincial health system quality agenda.

Within this context, the 2023/24 Quality Improvement Plan has a strategic focus on health system recovery, enhanced hospital capacity and access to care and workforce stabilization and revitalization. As well, Halton Healthcare will also move forward on year two deliverables attached to our Strategic Plan, on Health Information System optimization and a refresh of our Patient Experience and Engagement Strategy.

Halton Healthcare’s 2023/24 Quality Improvement Plan identifies seven quality indicators and thirteen improvement initiatives. The quality indicators identified in the plan include:

Emergency Department wait time for inpatient bed.
Did you receive enough information when you left the hospital?
Would you recommend the Emergency Department?
Percentage of eligible staff participating in Year 2 of the moreOB program.
Best Possible Medication Discharge Plan percentage compliance.
Decrease number of workplace violence incidents.
Culturally Responsive Care.

This year Ontario Health has clarified that the submission of the QIP will be considered mandatory and Halton Healthcare has prepared the following documents which are available in the links on this page. These documents will be submitted through the provincial quality portal when available.