There are a number of technical failsafe procedures built right into the drone’s design. In the highly unlikely event of an incident involving the drone, Drone Delivery Canada, as the operator of the service, has an established Emergency Response Procedure. DDC coordinates the response with local agencies to ensure a comprehensive safety response plan, should it be required. Local agencies receive training and familiarization with the drone, emergency procedures, and a technical review, provided by Drone Delivery Canada.
Further, in order to minimize the impact of the drone flights themselves or an extremely unlikely crash, the flight path has been designed to avoid flying over people or buildings. If a drone were to crash, the local safety response team is trained to deactivate and safely retrieve the drone.