Halton Healthcare is committed to providing accessible service to all persons with disabilities and to meet the standards outlined within the Accessibility for Ontarians with Disabilities Act (AODA) 2005 and the Accessibility Standards for Customer Service, Ontario Regulation 429/07.
Halton Healthcare has established policies so that care and service are provided in a manner that respects the dignity and independence of all persons with disabilities and that they are given an opportunity to obtain, use or benefit from the services provided by and on behalf of the organization equal to that given to others. HHS will continue to evolve its policies and procedures in compliance with the AODA and its standards for customer service, employment, transportation, environment, and information and communication.
We are pleased to work with patients, families and members of the public to provide relevant information in an accessible format or with appropriate communication supports, as soon as practicable, upon request.
If you require assistance accessing any information, please contact Patient Relations at 905-338-4138. Patient Relations may be contacted in person, in writing, by e-mail or telephone.