Tell Us About Your Stay

Compliments and Concerns

As an organization committed to providing the best possible care to all our patients, it is important for us to know what your hospital experience was like. We're interested in your feedback whether it is a compliemnt or a concern..

If you have any concerns or compliments about your care we encourage you to discuss these directly with the Manager or Director of the service concerned or contact Patient Relations at (905) 338-4138 ext. 4138.

Contact Information

Please note, the Patient Relations Advisor will require the consent of the patient before proceeding with any concerns raised about their care.


Location :

Please do not ask specific medical questions. The Patient Relations Department does not diagnose or treat medical conditions. Medical questions should be directed to your physician.

You can also write to:

Patient Relations
Halton Healthcare
3001 Hospital Gate
Oakville, Ontario L6M 0L8

Feedback can also be provided via email at

A “Patient Questionnaire” may be mailed to you at home after your discharge from hospital. Your comments are important to us and we appreictae it if you can take the time to let us know what we do well and what we can improve on.