Emergency Department

We will treat patients as quickly as we can, however your
wait time may be affected by other patients experiencing
more severe conditions.

 In a Medical Emergency
Call 911
If you are in need of serious medical attention, please CALL 911 or go to your nearest Emergency Department. Emergency care is available at all three of our hospitals 24/7.

What to Expect

We know that coming to the Emergency Department can be a stressful experience so we've put this information together to help you better understand what to expect when you arrive. We care for people with a wide range of injuries and concerns and work to treat patients as quickly as we can. If a patient with a more serious illness/injury arrives after you, they may be seen first. Patients assessed and prioritized with the Canadian Triage and Acuity Scale based on the patients compliant and the signs and symptoms they may be exhibiting.
 

Your Care: Step-by-Step

Your Healthcare Options

The Emergency Department is for urgent, immediate and unscheduled healthcare services and is one of several choices to receive the care that you need depending upon the severity and urgency of your condition. For advice on the right place to receive the care you need, please seek help through these sources:

Video: Why you may wait in the ED

 

What to bring to the ED

  • Valid health card
  • Private health insurance cards
  • Medical insurance information if you live outside Ontario
  • Only two support persons to stay with you (family member or friend) for safety and confidentiality reasons
  • Any records you have regarding your health including allergies
  • All prescriptions and non-prescription medication you are currently taking
    (see Download Medication List below)

Download Medications List

Georgetown Hospital


1 Princess Anne Drive, Georgetown, ON, L7G 2B8
Located on Level 1
Parking: main lot near the Emergency
Department
1 905-873-0111 ext. 8425

Milton District Hospital


725 Bronte Street South, Milton, ON, L9T 9K1
Located on Level 1 of the centre block
Parking: lots 4 or 5 from
Derry Road
905-878-2383 ext. 7038

Oakville Trafalgar Memorial Hospital


3001 Hospital Gate, Oakville, ON, L6M 0L8
Located on the Level 1 of the south block
Parking: surface parking lot 3 from Hospital
Gate or Dundas Street
905-845-2571 ext. 4605

Possible Fees

The Ontario Health Insurance Plan (OHIP) covers most essential health care services provided to Ontario residents with valid OHIP cards. Canadian residents with health cards from other Canadian provinces are also covered. If you are insured in another province, we will process an inter-provincial claim on your behalf. Some health insurance plans will cover what OHIP does not. Read your insurance plan carefully to make sure you understand your coverage before you come to the hospital as we are not able to verify your private insurance coverage. Additional fees are charged for items such as:

  • Semi-private inpatient room
  • Ambulance
  • Medical devices (including crutches and splints)

Non-residents of Canada as well as Canadian residents without a provincial health card will be billed for all services and items received, typically through two bills – one from the hospital and one from the physician who provided care.

Questions? Please contact our Finance Department accountsreceivable@haltonhealthcare.com or 905-338-4640.
 

Mutual Respect

At Halton Healthcare we strive to live our values of Compassion, Accountability and Respect in all we do. Verbal or physical abuse of patients, staff, physicians, visitors or volunteers will not be accepted. If you witness inappropriate behaviour, please immediately report it to hospital staff.

Going Home: Transportation

Patients are responsible for arranging and paying for their own transportation when they are discharged from the hospital which can be at anytime. Learn more

Patient Transportation

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