In Person Visiting

As communities open up more services, it is important we continue to protect our patients and visitors. Halton Healthcare is taking a gradual approach to reintroducing people into our hospitals that will keep everyone safe. This process will be reviewed regularly.

A Restricted Visitor Policy is still in effect at our hospitals, with exceptions for “care partners” only. There continues to be no access for the general public, visitors or caregivers who have not been pre-approved by the care team. If you are not eligible to visit in person, please consider a virtual visit with your loved one.

The following visitors are considered care partners and are currently allowed into the hospital to accompany or visit a patient. If you are eligible, please speak with a member of the health care team.

Inpatients:

Category

Patient Type

Care Partner Guidelines

Patients with Life Altering Events

·       End of Life (imminent death less - than 48 hours)

·       End of Life (palliative care unit on CTC tri-site

·       Up to four (4) care partners can be designated

·       Limit of two (2) care partners per visit

·       Duration, frequency and timing of visits as determined with the healthcare team

·       Surgery (major or unplanned/urgent)

·       Intensive Care Unit

·       Mental Health Crisis

·       Life Altering Diagnosis

·       One (1) designated care partner

·       Duration, frequency and timing of visits as determined with the healthcare team

·       Child Birth

·       One (1) designated care partner for the duration of the stay

Vulnerable Patients*

 

*Exceptions can be considered in unique circumstances

·       Under 18 years old

·       One (1) designated care partner for the duration of the stay

·       Significant developmental or intellectual disability

·       Cognitive impairment (e.g. severe brain injury, severe stroke)

·       Unable to communicate effectively (e.g. Aphasia)

·       To avoid significant physical/psychological harm, heightened emotionally by supporting fundamental care needs

·       One (1) designated care partner determined in collaboration with the patient or Power of Attorney

·       Short visits – up to 4 hours per day

·       Maximum 2 times per week

·       Scheduled between 10am – 8pm at a time appropriate for the patient, care partner and healthcare team

Long Stay Patients

·       Patient has been in hospital for more than 14 days

·       One (1) designated care partner determined in collaboration with the patient or Power of Attorney

·       Short visits – up to 4 hours per day

·       Maximum 2 times per week

·       Scheduled between 10am – 8pm at a time appropriate for the patient, care partner and healthcare team

Transitions of Care Support

·       Patient requires support for coordination of care at major transition times e.g. discharge care, new unit (long stay) orientation

·       One (1) designated care partner

·      Duration, frequency and timing of visit as determined with the healthcare team

·      For patients from the ED, the support person may be permitted to accompany the patient to the unit for a short (up to 4 hours) visit while patient settles into their room

Emergency Department & Outpatient Clinics:

Category

Patient Type

Support Person Guidelines

Emergency

 

·       One (1) care partner for duration of stay, if needed

 

Outpatients

Scheduled Appointments

·       One (1) care partner, if needed due to:

·    Significant developmental or intellectual disability

·    Cognitive impairment (e.g. severe brain injury, severe stroke)

·    Unable to communicate effectively (e.g. Aphasia)

·    To avoid significant physical/psychological harm, heightened emotionally by supporting fundamental care needs

Different care areas may have different capacities due to space, clinical activity levels, types of services offered, and the nature of their patient population. The safety of all patients and staff in the care area is the priority.

We will closely monitor this phased approach and as a result our visiting guidelines may change. These changes could impact who qualifies as a care partner, length or frequency of visit and number of people allowed.

We know that limiting visiting has been difficult for both patients and loved ones. We appreciate your continued patience as we work toward gradually re-opening for visitors in the safest way possible.

Information for Scheduled visits:

  • Everyone is required to go through active screening at the hospital entrance
  • Care Partners are required to sign in and out at each visit at the screening desk
  • A ‘Visitor’ ID sticker will be provided and must be worn and visible at all times
  • Clean your hands frequently and avoid touching surfaces
  • Face coverings should be worn by all visitors to our hospitals
  • Care partners must only visit their patient
  • Care partners are asked to stay in the patient room for the duration of their visit
  • Care partners are not permitted to visit other clinical areas of the building
  • Care partners must use public washrooms. Please speak with a member of the care team for direction on the closest public washroom
  • Patients must not be taken outside of the hospital (outdoor courtyards connected to the unit are permitted, if accessible)

If you have any questions, please speak with a member of the healthcare team.

 

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"Visiting FAQs"

 

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Click to download
"Visitor Information and Guidelines"

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