Temporary Process to Request Health Records

At this time all patient requests for health records will be facilitated ONLY by phone from Monday – Friday from 8:00 am – 4:00 pm.

To request access to your personal health information (health records) please click here to download the ROI consent form. Once you have completed it, please fax it or mail it to the hospital where you were treated. If you require more information please contact the Clinical Information Services Department at the applicable site.

HospitalAddressPhone numberFax number
Oakville Trafalger Memorial Hospital3001 Hospital Gate,
Oakville, ON L6M 0L8
905-845-2571 Ext. 6712905-338-4639
Milton District Hospital725 Bronte Street South,
Milton, ON L9T 9K1
905-878-2383 Ext. 7020905-878-0498
Georgetown Hospital1 Princess Anne Drive,
Georgetown, ON L7G 2B8
905-873-0111 Ext. 8237905-873-4574


A staff member will send you a consent form as your written direction/consent with signature is required outlining the records you wish to obtain i.e. specific visit/admission dates. If you are requesting records for another person, you will have to provide proof that you have the authority to act for that person.

Thank you for your cooperation.