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Breaking Barriers: Hend Al-Fayez on Female Representation, Overcoming Challenges, and Empowering the Next Generation in Healthcare

March 18, 2025

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Hend Al-Fayez is a Professional Practice Clinician for Allied Health, who has been with Halton Healthcare for the past nine years. Hend began her career as an Occupational Therapist in April 2016 and has since become an invaluable member of the healthcare community. Hend shares her insights on the importance of female representation in healthcare, the challenges she has faced, and the inspiring women who have influenced her career.

Q: Why is it important to have strong female representation in healthcare?

I think it's crucial to have strong female representation in healthcare because women bring a holistic and empathic perspective to care. Research has shown that having women in leadership and clinical roles leads to better patient outcomes, a reduction in gender-based biases, and a more thorough understanding of gender-specific healthcare needs. Growing up, I didn’t always see positive representations of women like myself, both in the media and in the workplace. That's why it's important for me to set an example and serve as a mentor for other females pursuing careers in healthcare.

Q: What challenges have you faced as a woman in your field, and how have you overcome them?

As a woman of colour in healthcare, I’ve often felt the pressure to work harder to prove myself. Wearing a hijab, I’ve encountered assumptions about my abilities, my background, and even my authority in healthcare settings. There have been times when both patients and colleagues have mistaken me for someone cleaning the room instead of someone performing an assessment or addressing a concern. Some patients have questioned my qualifications, and I've occasionally been overlooked in conversations.

To navigate these challenges, I've learned to assert myself confidently and allow my knowledge and skills to speak for themselves. I focus on making it clear who I am and my role in patient care, and I maintain professionalism even in the face of bias. Having a supportive team around me has also been crucial in overcoming these obstacles.

Q: Who is a woman that has inspired you in your life or career?

A major inspiration in my career is Camille Orridge. As the CEO of the Toronto Central Community Care Access Centre (CCAC), she worked tirelessly to reduce disparities within marginalized communities. Her dedication to improving the healthcare system for future generations has had a profound influence on me. What resonates most is her focus on addressing systemic issues and breaking down barriers for lasting change. That is something that I strive to embody in my own work.

Q: What is one lesson you’ve learned as a woman in your profession?

One of the most important lessons I’ve learned is the power of building strong relationships. In healthcare, trust and collaboration are fundamental. Whether it's with colleagues, patients, or mentors, forming meaningful connections creates a supportive environment where everyone can thrive. Taking time to listen, showing empathy, and fostering mutual respect has had a significant impact on my career journey.

Q: If you could give your younger self one piece of advice, what would it be?

I would tell my younger self, "Don’t sweat the small stuff." It’s easy to get bogged down by minor setbacks or criticism, but the bigger picture is always more important. Not every challenge requires a response, and energy is better spent on growth, forging meaningful connections, and making a real impact. Focus on what truly matters and don’t let the little things derail you.

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