Quality Management

Halton Healthcare Services (HHS) is committed to providing the highest quality care to our patients and their families and we are accountable to the communities we serve. To ensure that the highest healthcare standards are in place, Halton Healthcare Services (HHS) undergoes routine assessments and evaluations by external organizations in addition to continuous internal reviews. These processes are in place to ensure we are providing the highest level of care, consistent with recognized standards of care and service.

Recent Government of Ontario legislation has focused efforts on improving quality, accountability and transparency in our health system. HHS fully supports and promotes a culture of transparency and accountability with our community and is fully compliant with this and other legislation.

Being accountable to our patients and community is essential to earning your trust and building a reputation for excellence. HHS defines accountability as making the right clinical and managerial decisions, managing resources efficiently, actively measuring our performance and implementing all this in an open and transparent manner.

In this section we invite you to learn more about quality management at our hospitals. For additional information on a particular topic, please click on the subject title.

We invite you to learn more about quality management at our hospitals.For additional information on a particular topic, please click on the subject title.

Accreditation

Accreditation Canada, previously the Canadian Council on Health Services Accreditation (CCHSA) is the major national accrediting body for health services organizations across Canada. Accreditation is the process used by organizations like HHS to evaluate and improve the quality of their services. Accreditation also provides recognition that an organization's services are meeting the national standards for quality.

In 2010 Halton Healthcare Services received notification from Accreditation Canada that it had, once again, been awarded full accreditation status.

HHS' Final Accreditation Report 2010.

For more information about Accreditation, please visit www.cchsa.ca.